Resolving Complex HR Issues
Even the best workplaces face challenges - from disputes and complaints to organisational changes. These moments carry risk, require sensitivity, and demand a clear understanding of workplace laws. KLC is here to guide you through them with professionalism, discretion, and a focus on protecting both your people and your business.
Workplace Investigations
When complaints, grievances, or allegations of misconduct arise, it’s essential to investigate thoroughly and fairly. We conduct impartial investigations that gather facts, assess evidence, and provide clear findings. Our role is to ensure the process is legally compliant, fair to all parties, and handled with sensitivity to minimise disruption and protect your organisation’s reputation.
Accredited Mediation & Conflict Resolution
Disagreements between employees can quickly escalate if not addressed early. As an accredited mediator with AMDRAS, we will create a safe and structured environment where all parties can be heard, with the goal of rebuilding trust and finding practical, workable solutions. We guide discussions, keep emotions in check, and help everyone move forward.
Restructures & Redundancies
Organisational change can be challenging for everyone involved. We work with you to plan and implement restructures in full alignment with Fair Work regulations. Our role includes preparing the necessary documentation, guiding the consultation process with staff, and delivering outcomes in a way that is respectful, transparent, and minimises risk to your business.
Performance & Conduct Management
Managing underperformance or misconduct is never easy, but doing it incorrectly can lead to legal and cultural problems. We help you create a fair process, prepare the right documentation, and guide conversations so they’re constructive and compliant. Our focus is on improving performance where possible or, if necessary, ensuring any termination is handled correctly.