- Unique strategic and operational opportunity
- Full-Time Opportunity
- SCHADS Level 7
KLC Recruitment is delighted to be partnering with a respected, values-led not-for-profit organisation to recruit an experienced Business & Service Manager. Reporting to the CEO, you will be responsible for the operational leadership of programs, services, and business support functions, ensuring high-quality outcomes for all clients and fostering a positive workplace culture. This newly created role is a hands-on leadership role suited to someone who enjoys implementing strategic oversight with day today operational management.
Duties and Responsibilities:
- Assist in the planning, implementation and evaluation of all programs and services
- Ensure service delivery is evidence-informed, outcome-focused and aligned to strategic priorities
- Provide strong, supportive leadership to service delivery and operational staff
- Foster a positive, inclusive and values-based organisational culture
- Oversee day-to-day business operations including office management, IT and purchasing
- Work collaboratively with the CEO to implement the Strategic Plan and Operational Plan
- Contribute to the development and review of policies, procedures and systems
- Build and maintain strong relationships with key stakeholders
- Ensure compliance with all legal, regulatory and contractual obligations
- Oversee risk management related to service delivery
Skills and Abilities
- Proven experience in operations, service delivery or program management
- Strong leadership capability with experience supporting multidisciplinary teams
- Excellent communication and stakeholder engagement skills
- Sound understanding of quality, compliance and risk frameworks
- A collaborative, solutions-focused and values-driven leadership style
- Strong problem-solving skills and the ability to think strategically
- Flexibility to work occasional out-of-hours events
- Tertiary qualifications in Management, Community Development, Health or a related field
- Understanding of the not-for-profit policy and funding environment
Why Work With Our Client?
- Join a values-driven, inclusive organisation committed to high-quality, person-centred services
- Work closely with an engaged CEO and leadership team to shape strategy and operations
- Lead and support a passionate, purpose-led workforce in a collaborative environment
- Opportunity to drive continuous improvement and innovation across programs and services
Why work with KLC?
KLC Recruitment is one of the staffing providers in a wide sector of industries providing an honest and transparent experience from start to finish. We push the limits and challenge the norms of standard recruitment to consistently recruit in an innovative manner.
- Our Recruitment Consultant will work hard and assist you to secure the right roles for your skillset
- Access to roles offered exclusively through KLC
Apply Now!
Click APPLY! Visit klcrecruitment.com.au or call (03) 9857 6756 for more information.